Seattle-based Phase Genomics applies cutting-edge experimental and computational methods to solve a variety of challenges in genomics and metagenomics. We are seeking a Technical Sales Specialist to close inbound leads, initiate sales conversations with new clients, and maintain the sales pipeline/CRM. This team member will be responsible for managing and growing customer accounts, keeping the CRM and operational systems updated and accurate, and resolving customer inquiries. If you are a strong communicator, self-directed, organized, and ready to learn quickly in a technical environment, you will thrive in this position! Experience with CRM management and customer outreach is required as well as some training in the biological sciences.
Responsibilities:
- Develop and maintain relationships with existing and potential clients to achieve sales goals and objectives
- Understand customer needs and provide product and technical knowledge to develop solutions
- Conduct product presentations, demonstrations, and training for customers
- Collaborate with the management and product teams to develop and execute sales strategies that drive revenue growth
- Identify new business opportunities and build/maintain a sales pipeline to engage new customers
- Work closely with cross-functional teams, including marketing, laboratory sciences, bioinformatics, and project management, to ensure a seamless customer experience
- Update and maintain customer records in HubSpot and other internal systems
- Attend conferences and events to promote the company and forge new connections
Requirements:
- Bachelor’s degree in Microbiology, Life Sciences, or related field
- 2-3 years of experience in scientific sales or account management
- Proven track record of achieving sales goals and building relationships
- Strong communication and presentation skills
- Ability to work independently, and as part of a team, in a fast-paced environment
- Experience with CRM
- Position is remote but will require some travel to attend conferences and events
- Health, Vision, Dental, 401k match, 7 Holidays, Unlimited PTO, parental leave
Salary Range: $60-80K/year, based on King County and subject to change pending location of candidate.